Close Brothers Finance Claim Are you owed compensation?
Were you mis-sold a car finance agreement by Close Brothers finance? You could be owed £1,000's, it’s worth checking your eligibility. Start your Close Brothers finance claim today with our quick and easy online tool.
100% no win, no fee1· Instant claim checks · Expert support when you need it
Close Brothers Car Finance Claims
Thousands of drivers have reported being overcharged and mis-sold by Close Brothers car finance to the Financial Conduct Authority (FCA). This has led to a significant review, revealing widespread issues. If you’ve taken a finance deal with Close Brothers and think you have been mis-sold, you might be entitled to a refund. Start your Close Brothers car finance claim today and reclaim what’s rightfully yours.
Widespread mis-selling
Undisclosed commissions and conflicts of interest have led to mis-selling in car finance agreements.
Inflated rates
Discretionary commission models allowed brokers to inflate interest rates for their own gain.
Blind spots
Drivers lacked clarity on how commissions affected their loan costs, and were often unaware of the financial implications.
*Where No Win, No Fee is offered - You pay nothing unless your claim is successful. A fee between 18 - 36% applies on successful claims (fee dependant on level of redress secured), and a cancellation fee may apply outside the 14 day cooling-off period.
How it Works
WE'll FIND ALL YOUR AGREEMENTS
Our system connects with major credit reference agencies and vehicle registration databases, allowing us to identify all car finance agreements linked to you, even if you have changed your name or moved to a different address.
WE TAKE THE WHEEL
Once you provide your basic details, our system get’s to work. Within seconds we’ll pull together your historic car finance agreements, even those dating back before 2007, which are often difficult for individuals to locate.
THE REAL WORK BEGINS
Your claim is passed to our partnered specialist legal teams who review your all your agreements individually. They gather evidence. Negotiate directly with lenders and work to maximise your compensation all on a no-win, no-fee basis, meanwhile, you don’t have to lift a finger.
When will I get my money?
Once you submit the claim form, here’s what happens next:
Letter to lender
Our partner solicitors, will contact your lender by letter to make a claim on your behalf.
Reply expected
The lender should reply or at least acknowledge your complaint.
Delayed reply
Your lender must reply, but can delay as the FCA has allowed firms to pause complaints until 04/12/2025.
Deadline
The FCA releases its findings.
Got questions?
We handle claims against major UK lenders. Check our PCP experts reviews for feedback from customers who successfully reclaimed money from Black Horse Ltd, Volkswagen Financial Services (UK) Ltd, FirstRand Bank Ltd (London Branch), BMW Financial Services (GB) Ltd, Santander Consumer (UK) PLC, RCI Financial Services Ltd, Vauxhall Finance PLC, Close Brothers Ltd, PSA Finance UK Ltd, FCE Bank PLC, Mercedes-Benz Financial Services UK Ltd, CA Auto Finance UK Ltd, Clydesdale Financial Services Ltd, Blue Motor Finance Ltd, NIIB Group Ltd, Toyota Financial Services (UK) PLC, Moneybarn No. 1 Ltd, Hyundai Capital UK Ltd, Startline Motor Finance Ltd, and many more.
If your agreement was with one of these lenders or others not listed, you may still be eligible for compensation. Our PCP claim services can help you get started.
The amount you can reclaim from a mis-sold PCP agreement depends on several factors:
- The amount of your finance loan: Generally, the larger the loan, the more you could reclaim.
- The duration of the agreement: Longer agreements may result in higher compensation.
- The interest rate: If you paid a higher rate than necessary, you could reclaim the difference.
If you’re unsure about the rate you should have been offered, PCP experts can help determine what you're entitled to and ensure you get the compensation you deserve.
The average PCP refund payout can vary based on the loan amount and other factors. On average, many clients have received over £1,600 in compensation. However, depending on the vehicle’s value and the length of the agreement, refunds can sometimes reach as high as £10,000.
To find out if you qualify and estimate your potential refund, PCP experts can guide you through the process with tools like our PCP Claims check.
The most common types of mis-selling that may make you eligible for a PCP claim include:
- Hidden Discretionary Commission Arrangements: Brokers charging higher interest rates to increase their commissions.
- Inflated Interest Rates: Charging customers more than they should have paid.
- Lack of Explanation: Not fully explaining financing options or who owns the car at the end of the agreement.
- Not Carrying Out Affordability Checks: Failing to assess whether you could afford the agreement.
If any of these apply to your case, our PCP experts can help you with mis-sold finance help to secure the compensation you deserve.
Ready to get started?
Get started for FREE now
Historic agreements found in under 2 minutes
100% No Win No Fee* guarantee
400,000+ customers helped
With our "no win, no fee" policy, you can pursue your claim risk-free. If we don't win, you don't pay. Your satisfaction is our priority—let us help you reclaim what is rightfully yours.
Benson Goldstein Ltd, Registered in England and Wales.
Company Registration Number: 14417365.
Registered Office: 3rd Floor 86-90 Paul Street, London, England, EC2A 4NE.
Authorised and Regulated by the Solicitors Regulation Authority.
SRA Number: 8003245. ICO Number: ZB408776
You can make a claim on your own by contacting your car dealer or finance provider, and there’s no cost to do so. If they don’t resolve your complaint, you have the right to take it to the Financial Ombudsman Service for free. If we refer your enquiry to a solicitor or third party, we may receive a referral fee — this will not reduce the amount of compensation you could receive.